Human Resources Director


While this position specifies responsibilities, requirements and duties in certain operational areas, this person is an employee of Independent Living Services, Inc. and will be expected to respond to such requests not specifically contained herein.  This person must maintain the attitude that he/she works for the whole organization, and as such, exhibit proper cooperation, enthusiasm and interest in all areas deemed necessary for the continuing success of ILS services.  Knowledge of all policies and procedures of ILS and related corporations of Creative Living, Inc. and Sheltered Living Services, Inc. is required.  Knowledge of agency services and support system is required.


The Human Resource Director works under the supervision of the Executive Director:  ensures agency follows employment laws, ensures employee’s personnel information is in accordance with all licensure standards, assists in the preparation of reports and special projects; performs administrative duties; assists in communications within the corporations; attends meetings and records minutes; maintains personnel records; schedules staff training and provides training where necessary; acts as a representative of the organization; and performs other duties as assigned.  This position is a member of the Executive Committee and has responsibility and authority to provide administrative guidance for all ILS/CLI personnel.  This is a salaried position.


General duties and guiding principles:

  • Focus first on the person being served, and understand that my role will require flexibility, creativity, and commitment.
  • Know and respect the values of the people I support and facilitate their expression of choices related to those values.
  • Provide advocacy when the individual’s preferences, needs, or talents are neglected or overlooked.
  • Encourage growth & recognize autonomy of individuals receiving services while being attentive reducing their risk of harm.
  • Develop relationships with the individuals that are respectful, based on mutual trust, and t maintains professional boundaries.
  • Help individuals I support understand and express their rights and responsibilities.
  • Recognize that each individual has potential for lifelong learning and growth.
  • Be conscious of my own values and how they influence my professional decisions.
  • Maintain competency in my profession through continued learning and attending and being an active participant in staff meetings and trainings.
  • Assume responsibility and accountability for my actions and decisions.
  • Recognize the importance of modeling valued behaviors to co-workers, individuals receiving services, & community at large.
  • Practice responsible work habits.
  • Being on time for work
  • Completing all necessary documentation to assure compliance with all state and federal regulations.  These may include, but are not limited to:  training records, personnel records, time records, incident reports, etc.
  • Maintaining strict confidentiality for all consumer information, and facility operations


Job Duties:

I.  Performs administrative duties.

  • Assists with policy/procedure revisions, reviews and makes recommendations for changes, including forms.
  • Assists with grant writing, as necessary.
  • Copies and distributes general information to be shared by other staff.
  • Assists with solving agency service related problems encountered by staff.
  • May sign correspondence/requisitions in supervisor’s absence, when authorized.
  • Composes routine correspondence, as directed.
  • Provides annual quality control at each facility for blood borne pathogen and chemical right to know regulations.
  • Maintains forms files and revises, as needed.
  • Maintains and updates files of important information and documents.
  • Stays informed on any new State or Federal regulations affecting the corporation, i.e. OSHA; Personnel laws and reporting requirements.
  • Supervises the Information Technology Department

II.  Performs Duties Relating to Personnel

  • Recruits qualified applicants
  • Collects and maintains personnel applications.
  • Conducts advertising as necessary for vacant personnel positions.
  • Assists staff with hiring of new employees; orients new employees on insurance benefits and eligibility.
  • Supervises Human Resource Specialist in maintaining personnel files for ILS employees as required by ILS Policies, and revisions required by Federal/State regulations.
  • Assists supervisors with personnel concerns as needed.
  • Maintains a computer database of personnel data.
  • Assists employees in filing workers compensation claims.

III.    Communications.

  • Works with the IT Administrator in maintaining the agency’s internet presence.
  • Assists in developing and maintaining an effective public image, acting as a representative of the agency                 to make people aware of the services ILS offers and foster general community good will.

IV.  Assists the Executive Director with Board of Directors Meetings and Business

  • Assists in the preparation of materials for board meetings and other meetings of importance.
  • Attends meetings and records minutes for the ILS/ILS-G and CLI Board of Directors.
  • Assists with scheduling meetings.
  • Notifies Board members of all scheduled Board and committee meetings

V.  Staff Training.

  • Supervises the Training Coordinator
  • Researches new trainings and trainers as needed.
  • Keeps training current for meeting and maintaining State/Federal requirements for annual training including OSHA.
  • Assists with new staff orientation and training as needed
  • Performs training in some specific areas i.e., CPR, First Aid as needed
  • Ensures training documentation for all employees is in their personnel records.
  • Assists with safety and health procedures and training for the organization, staying informed on the issues.
  • Chairs committee to develop and implement Health/Safety procedures and awareness for the agency.

VI.  Compliance

  • Acts as the CARF specialist for the agency
  • Ensures CARF requirements are being met.
  • Act as designated Corporate Compliance Officer & chair the organization’s corporate compliance team.
  • Provide regular reports and training to Executive Team, Board and Staff on matters pertaining to compliance.
  • Coordinate development of the organization’s formal corporate compliance plan.
  • Submit an annual report to the Executive Director for forwarding to the Board of Directors
  • Receive and Investigate violations of the Corporate Compliance Plan and Code of Ethics


This job description is not intended to be all-inclusive, and employee will also perform other reasonable related job duties as assigned. This organization reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment. Independent Living Services is an equal opportunity employer and does not discriminate on the basis of race, color, age, orientation, religion, disability, ethnicity, origin, marital status, or veteran status.



The formal education equivalent of a high school diploma; have a bachelor’s degree or have a minimum of four years’ experience in a related position; have basic knowledge of general office skills and equipment i.e. typing, computer, filing, calculator, copy & fax machine, postage meter, etc.; basic knowledge of personnel law and/or human resource management and the field of Human Services/Developmental Disabilities is desirable.  This person must have access to transportation at work; have a good driving record; communicate clearly with people through good verbal and writing skills.



See Employee Handbook – Section 201 – 201A.  Benefits eligibility is based on category classification and hours worked per week.

NOTE: Part-time employees working less than 30 hours weekly do not qualify for benefits.